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Cookies - What Are They?

Cookies

What are cookies?

Cookies are small data files which are placed on your computer or other mobile or handheld devices (such as smart 'phones' or 'tablets') as you browse this website. They are used to 'remember' when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Cookies are also used to tailor the products offered to our customers.

Cookies are NOT viruses. Cookies use a plain text format. They are not compiled pieces of code so they cannot be executed nor are they self-executing. Accordingly, they cannot make copies of themselves and spread to other networks to execute and replicate again.

What information is collected?

Some cookies collect information about browsing and purchasing behaviour by people who access this website via the same computer or device. This includes information about pages viewed, products purchased and the customer journey around a website. We are able to use cookies to monitor individual customer browsing and purchasing behaviour but third parties are not able to identify customers using cookies.

Who sets the cookies?

The cookies stored on your computer or other device when you access this website are set by us, our suppliers who partner with us to help deliver a high quality website and on-line shopping experience, and other third parties. Some cookies are set by or on behalf of us and are strictly necessary to enable customers to a make purchases on our website. Cookies may also be set by third parties who participate with us in affiliate marketing programmes. The most important such third parties are Google Analytics, Strands and Wingify who enable us to offer a high class user experience and enable us to offer products we think you will be more interested in. None of these third parties collect any personal data from which they would be able to identify individual customers.

What are cookies really used for?

The main purposes for which cookies are used are:-

For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.
To drive our marketing and targeted updates.
To enable us to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns etc.
To enable us to meet our obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties (commonly known as an affiliate).

What happens if I disable cookies?

This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.

How to check cookies are enabled for PCs

Google Chrome
Google Chrome

Click on 'Tools' at the top of your browser window and select Options
Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
Now select 'Allow local data to be set'


Internet Explorer
Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Privacy' tab
Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
Settings above Medium will disable cookies


Mozilla Firefox
Mozilla Firefox

Click on 'Tools' at the top of your browser window and select Options
Then select the Privacy icon
Click on Cookies, then select 'allow sites to set cookies'


Safari
Safari

Click on the Cog icon at the top of your browser window and select the 'Preferences' option
Click on 'Security', check the option that says 'Block third-party and advertising cookies'
Click 'Save'




How to check cookies are enabled for Macs

Netscape Mozilla and Netscape on OSX

Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
Scroll down until you see cookies under 'Privacy & Security'
Select 'Enable cookies for the originating web site only'


Internet Explorer
Microsoft Internet Explorer 5.0 on OSX

Click on 'Explorer' at the top of your browser window and select 'Preferences' options
Scroll down until you see 'Cookies' under Receiving Files
Select the 'Never Ask' option


Opera
Opera

Click on 'Menu' at the top of your browser window and select 'Settings'
Then select 'Preferences', select the 'Advanced' tab
Then select 'Accept cookies' option


Safari
Safari on OSX

Click on 'Safari' at the top of your browser window and select the 'Preferences' option
Click on 'Security' then 'Accept cookies'
Select the 'Only from site you navigate to'




All other browsers

Please consult your documentation or online help files.

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